NATIONWIDE FREE DELIVERY AVAILABLE ON SELECTED PRODUCT
FAQ
Answers to our most common questions.
Ordering & Payment
No! You can browse products and add items to your cart without creating an account. However, you will need to sign in or create a free account when you are ready to pay.
We accept all major debit/credit cards, bank transfers, and USSD payments via Paystack. All transactions are 100% secure and encrypted.
Yes. All payments are processed by Paystack - Nigeria's leading payment gateway - using bank-grade SSL encryption. We never store your card details.
Yes! Contact us via WhatsApp or our contact form for bulk pricing on orders of 5 or more units of any product.
On the cart page, scroll to the checkout section, enter your coupon code in the "Coupon Code" field and click Apply.
Shipping & Delivery
We deliver to all 36 states and the FCT across Nigeria. No location is too far!
Lagos: 1–2 business days. South West (Ogun, Oyo, Osun, Ekiti, Ondo): 2–4 days. South East/South South: 3–5 days. Northern states: 4–8 days.
Yes! Orders totalling ₦3,550,000 or more qualify for free shipping nationwide.
Once your order ships, you will receive a tracking number by email. Use it on our Track Order page or contact us directly.
Contact us immediately after placing your order. We can update the address before the item ships.
Products & Warranty
All SteadVolt products are 100% genuine, sourced directly from authorised manufacturers and distributors. We stock only Tier-1 certified brands.
Solar panels: 5-year performance warranty, 5-year product warranty. Batteries: 1–5 years. Inverters: 1 year. Cameras: 6months. Accessories: 6–12 months.
We provide installation guides with every purchase. On-site installation by certified engineers is available in Lagos, Abuja, and Port Harcourt - contact us to book.
Yes. We accept returns of defective products within 30 days of delivery. The product must be in its original packaging. Contact us first to initiate a return.
All prices are displayed clearly per unit (per panel, per battery, etc.) on the product page.
Account & Profile
Click "Forgot Password" on the sign-in page. Enter your email and we will send a 6-digit OTP. Use the OTP to set a new password instantly.
Yes. Go to My Account → Account Settings to update your name, phone number, profile photo, and password.
Go to My Account → Addresses. You can save multiple addresses and set one as your default for faster checkout.
Contact us immediately after placing your order. Orders can be modified or cancelled before they are dispatched. Once shipped, cancellation is not possible.